Umberella store welcomes you, and we will inform you below that you will find below the terms and conditions regulating your use of this store and all the legal effects resulting from your use of the store's services over the Internet via this electronic platform, as the use of any person for the store, whether a consumer of the store's service or product or otherwise, this is approval and acceptance from him and he is in full legal capacity, legally and by law, for all the articles and provisions of this agreement and it is a confirmation of your commitment to its regulations and what is mentioned in it, and this agreement applies to all types of dealings between the consumer and our store
This agreement shall be deemed valid and effective once you agree to it and begin registering in the store in accordance with Article 10 of the Saudi Electronic Transactions System.
Article One - Introduction and Definitions
The above introduction is an integral part of this agreement. Below you will find the meanings and definitions of the main terms used in this agreement:
1- (Store) This definition includes all forms of the store on the Internet, whether it is an electronic application, a website on the Internet, or a commercial store.
2- (Consumer) is the person who deals in e-commerce with the desire to obtain the products or services provided by the store through its electronic platform.
3- (The Agreement) This term refers to the terms and conditions of this Agreement, which govern and regulate the relationship between the parties to this Agreement.
Article Two: Nature of the Obligation:
1- The store’s commitment to consumers or consumers is to provide (the service or product).
2- The store may provide other services such as after-sales services or other related services, depending on the nature and type of (service or product) required by the consumer.
Article Three: Legal capacity of the consumer:
1- The consumer acknowledges that he has legal capacity recognized by Sharia and the system to deal with the store, or that he is not less than eighteen years old.
2- The consumer agrees that if he violates this article, he will bear the consequences of this violation before third parties.
Article Four - Use Controls:
1- The consumer is committed to using the store’s electronic platform in accordance with public morals and the regulations in force in the Kingdom of Saudi Arabia.
2- The consumer undertakes, when purchasing a service or product from this store, not to use this service or product in a manner that violates public morals and the regulations in force in the Kingdom of Saudi Arabia.
Article Five - Accounts and Registration Obligations:
Upon applying for membership in this store as a user, you are obligated to disclose specific information and choose a username and a secret password to use when accessing the store’s services. Thus, you have agreed to:
1- You are responsible for maintaining the confidentiality of your account information and password, and you agree to notify this store immediately of any unauthorized use of your account information with the store or any other breach of your confidential information.
2- The store will not be responsible in any way for any loss that may be incurred by you directly or indirectly, morally or materially, as a result of revealing the consumer’s name or password information.
3- You are committed to using your account or membership in the store yourself, as you are fully responsible for it, and if someone else uses it, this is evidence that you have authorized him to use the store in your name and on your behalf.
4- You agree, when using the store, to use it with all seriousness and honesty.
5- You are committed to disclosing true, correct, up-to-date, complete and legal information about yourself as required during registration with the store and you are committed to updating your data in the event of a change in reality or if necessary.
6- Our store is committed to treating your personal information and contact addresses with complete confidentiality.
7- If the store finds that you have disclosed information that is false, incorrect, outdated, incomplete, illegal, or in violation of the User Agreement, the store has the right to suspend, freeze, or cancel your membership, store, or account on the platform, without prejudice to the store’s other rights and legitimate means of recovering its rights and protecting the rest of the consumers.
8- In the event of non-compliance with any of the above, the store management has the right to suspend or cancel your store or membership and block you from accessing the store’s services again.
Article Six - Electronic Communications and Official Means of Communication:
1- The parties to this agreement agree that communication will be via the email registered on the platform.
2- The consumer agrees that all agreements, advertisements, data and other communications provided electronically are equivalent to their written counterparts, and are an independent argument, in meeting regulatory and legal requirements.
3- The consumer agrees to the possibility of communicating with him and informing him of any provisions related to this agreement or related to dealing with him by the store management broadcasting general messages to all consumers or to specific users of the store.
Article Seven - Amendments to the User Agreement and Fees:
1- In the event that any article or clause contained in this agreement is cancelled or that any article or clause contained in this agreement is no longer valid, such a matter does not cancel the validity of the remaining articles, clauses, rules and provisions contained in this agreement and they remain in effect until further notice from the store management.
2- This agreement - which is amended from time to time as appropriate - constitutes the mechanism of work, understanding and agreement between (the consumer) and (the store).
3- The store may impose fees on some consumers, depending on the offers, products or services they request, or the fees or taxes imposed by the state on the nature of the product or service.
4- The store reserves the right to add, increase, reduce or deduct any fees or expenses under the articles, terms and provisions of the User Agreement, for any consumer, regardless of the reason for their registration.
Article Eight - Payment and settlement services for stores in the store:
1- The store provides, through its partners, a payment and settlement system in the store. It can be done entirely online through the payment options available in the store or through any payment method provided by the store from time to time.
2- The store is committed to setting the price of the service or product that it displays in its store according to the recognized market value.
3- The store is committed to providing invoices, receipts, and receipts for all amounts and profits generated in its store, and is committed to giving the consumer an invoice for his purchase of a service or product.
4- The store is committed to providing the generally accepted accounting specifications in its online store, in application of the provisions of this agreement, and for the legal, economic, commercial and organizational interests in this organization.
Article Nine - Intellectual Property:
1- The intellectual property rights of the store are rights fully owned by the store, whether they were owned by them before or after the establishment of this electronic platform.
2- The consumer or consumer respects the intellectual property rights of the store, which include the name of the store itself, and the words, logos and other symbols of the store or displayed on it, as every right that follows the name of the store are rights owned by the full intellectual property of the store.
Article 10 - Store Responsibility:
1- The store is committed to conducting its business through this electronic platform in a regular manner and in accordance with the regulations in force in the Kingdom of Saudi Arabia, and in accordance with the provisions of this agreement.
2- The store does not bear any claims arising from errors or negligence, whether caused directly, indirectly, incidentally, by the consumer or by a third party such as shipping companies.
3- Julia Store, its employees, owners and representatives are committed to ensuring that the (product or service) is sound, legitimate and authorized according to the laws and regulations of the Kingdom of Saudi Arabia and is used for legitimate purposes.
Article Eleven - Restriction of Access or Membership:
The Store may suspend or cancel the Consumer's membership or restrict the Consumer's access to the Platform Services at any time, without notice, for any reason, and without limitation.
Article Twelve - Applicable law or regulation:
This User Agreement is governed and formulated in accordance with the laws, regulations and legislation in force in the Kingdom of Saudi Arabia, and is fully and completely subject to the regulations in force with the authorities in the Kingdom of Saudi Arabia.
Article Thirteen - General Provisions:
In the event that any provision or clause contained in this User Agreement is cancelled or that any provision or clause contained in this User Agreement is no longer valid, such matter does not cancel the validity of the remaining provisions, clauses and terms contained in the User Agreement and they remain in effect until further notice from the store management.
This User Agreement - which may be amended from time to time as appropriate - constitutes the User Agreement, working mechanism, understanding, agreement and contract between the store and the consumer. Both parties to this agreement agree to take into consideration the following:
1- The Arabic language is the language used when interpreting the provisions of this agreement, or when translating it into another language.
2- All prices displayed for the store’s services or products may be modified from time to time.
3- The promotional or marketing offers that the store may put forward are temporary offers, as the store has the right to modify or stop these promotional or marketing offers at any time.
4- The parties to this agreement are committed to dealing with each other in a manner that does not violate the Sharia rules, regulations and laws in force related to the nature of the dealings between the store and the consumer.
5- This User Agreement shall not be cancelled except by a decision issued by the store management.
In case of a complaint or suggestion, we hope
Send a text message or WhatsApp +966583087339
Or by email [email protected]
Complaint response time: 1-3 working days
Complaint processing period: - After responding to the complaint, from 3 to 7 working days.
Thank you for choosing Umberella store and we look forward to serving you with the best products and services.
